Voltas 183V Vectra CAW 1.5 ton 3 star,New star rated, inverter Split AC|4-IN-1 Adjustable mode|High ambient Cooling-cools even at 52°C|Anti dust filter with Anti-microbial coating|Copper Coil| White

The AC deserve 5 star but not the installation price.

I seriously don’t know why this product has less than 4 review starts. This product is genuinely good and not makes lot of noise. The size of the AC is small and that makes the appearance good. The installation service is also fast and good however it’s quite expensive, it was around 3k without extra copper pipe but including with the stand and water pipe. And the most surprising part for me was the installation charges is higher if someone bought it online vs offline. If someone bought is offline they can install at the half of the price. Thats what the TATA executive told me.

Not recommend Voltas if customer support is important to you

I am extremely disappointed with Voltas customer support. If I could, I would give minus 100 marks for their after-sales service. The AC itself is decent and works fine, but it is certainly not the best. The biggest problem is the customer support. Getting assistance is very difficult, responses are slow, and resolving issues takes far too long. A good product also needs good after-sales service, and unfortunately, Voltas has completely failed in this area. I would not recommend Voltas if customer support is important to you.

Best of our money

It's a very good product

Voltas ac is always good . service centre is always cooperative.

The packaging of the product wasvery good .it was from the latest batch , April 2025,. there was no dent no damage to both odu and idu. The cooling is awesome.it is working silently.There was a slight hiccup with installation which was resolved by customer care in a jiffy.The voltas service centre is some two kilometres from our house they came immediately and installed it.the charge was 1500rs and for stand ,825including installing it. The already existing stand was some what rusted so it was i who insisted in changing it .Every thing was good 👍.It is absolute value for money as i got in festival discount.Now what I am going to write has nothing to do with Amazon not the sevice centre .the chief technician some how convinced me with this and that and took away my old voltas 1.5ton ac which was in workable condition for 2.5thousand.But of course the installation was very good.Performance of ac is goodI bought voltas because the old ac which i had was also voltas and the service centre would attend a complaint on the same day.

Rational Overview

We needed an AC asap, stores like Croma, Vijay sales and Reliance we taking longer to deliver the unit and their technician would have come in 3-5 days.Sunday 1am, we placed the order and on Wednesday by 11am i received the product.Then, I reached out to amazon support and a madam there helped me to connect with the nearby Voltas Service center.By 4pm, my AC is working.Best price and the fastest.Voltas is a trusted brand and we got a 1.5 ton for 26k whereas the best in market Croma was only able to offer a Voltas 1.3 ton for 27kFew things to note,1- buy 3m drainpipe yourself as the compnay is charging 400 for a basic pipe which honestly is inferior in quality as compared to the one I bought from blinkit for Rs150, brand - lifelong.2- purchase the wall bracket stand yourself, it costs 450 from amazon whereas for a similar non branded stand, the company installation charge is around Rs1000.3- buy a well insulation coated copper pipe by yourself beforehand. The company charged 450 per foot (nomial market price) for a local copper pipe which is not as well covered as the one which comes along the unit from the company.You can purchase this by weight at the wholesaler shop.4- Already buy a 16A plug as the company is not providing a small detail like this and neither is the installation technician carrying it.* something VOLTAS can do better is to provide 15ft copper pipe option, include drainpipe, a 16A plug in the box, maybe the wall clips and white tape aswell.Basically work on making the customer's experience easy and train the installation technicians better by making them aware of cleaning after the job or being polite in not littering my place.Something that is a basic practise in the west and we can learn good things."Small details matter"Hope this helps!